Customer can directly contact us at support@buy4outdoors or fill in the contact form with details. Please provide your order number and be sure to include photos – if you are unable to provide photos, the claim process may be delayed. Once we receive your claim, our after-sales team will reach out within one to two (1-2) Business days with a resolution.
We offer One-Year Manufacturer Limited Warranty on all inflatable paddle boards (purchased from Buy4Outoors.COM) from the date of purchase. And we offer 30-Day Manufacturer Limited Warranty on accessories such as paddles, pumps, fins and leashes from the date of purchase. We guarantee against any abnormal defect in workmanship and materials within this period. At our sole discretion, we reserve the right to either have the defective part or product professionally replaced with an equivalent product at no cost to you.
The above warranty commitment does not cover claim conditions listed below.